Severe Weather Warning - QLD

Dear Customers,
There is a severe weather warning in place for QLD due to Cyclone Marcia - a category 5 cyclone. This has the potential to cause extensive power, mobile, internet, telephone outages, reception, and infrastructure damage in Queensland.

Please also bear in mind this may also have an effect on any pre-arranged on site carrier appointments due to the potential mass service disruptions and the increased workload this will cause.

Our carriers are actively monitoring the cyclone progress and the potential impacts this can cause to the networks and end customers.

Carriers have put change embargos in place on some parts of the network to ensure maximum network stability during this extreme weather. We have not been informed what changes embargos are in place at this time however please be mindful this could affect some in progress orders.

Thank you.


          

Contact Us
1
Call 1800 436 659 (8.30am – 7pm, Mon - Fri AET)
2
Contact us and we'll get back to you within 24hrs (Mon – Fri)
Live Chat
Got a Question?

If you want to know anything about a product or membership, drop us your details and we'll contact you.

Member Benefits
1
Be a valued member and not just a number
2
Quick answer on all member support calls
3
Price match guarantee
4
Phone, mobile, internet & cloud on one bill
5
Direct contact with member support managers
6
Australian owned & operated
We'll contact you
Captcha Image